Page Route Map Not Working
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07-23-2025 12:35 AM
I don't know why but when I submit a ticket, it does not redirect to nr_ticket even though I created a Page Route Map
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07-23-2025 12:58 AM
Hi @Dark Kei
is it a record producer?
if so, please check the Script field whether there is no redirect in that field. I can imagine that this script field could be "stronger" than this route map.
Let me know what you have found
No AI was used in the writing of this post. Pure #GlideFather only
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07-23-2025 01:01 AM
no this is not a record producer
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07-23-2025 01:38 AM
OK, please check any other existing route maps, perhaps there is some other for the same
No AI was used in the writing of this post. Pure #GlideFather only
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07-23-2025 01:06 AM
Hi @Dark Kei Is the nr_ticket map page active?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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