Page Route Map Not Working

Dark Kei
Tera Expert

‎07-23-2025 12:35 AM

I don't know why but when I submit a ticket, it does not redirect to nr_ticket even though I created a Page Route Map

DarkKei_0-1753256133101.png

 

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4 REPLIES 4

GlideFather
Tera Patron

‎07-23-2025 12:58 AM

Hi @Dark Kei 

is it a record producer?

 

if so, please check the Script field whether there is no redirect in that field. I can imagine that this script field could be "stronger" than this route map.

 

KamilT_0-1753257491236.png

 

Let me know what you have found

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/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


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Dark Kei
Tera Expert
In response to GlideFather

‎07-23-2025 01:01 AM

no this is not a record producer

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GlideFather
Tera Patron
In response to Dark Kei

‎07-23-2025 01:38 AM

OK, please check any other existing route maps, perhaps there is some other for the same

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-23-2025 01:06 AM

Hi @Dark Kei Is the nr_ticket map page active?

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