Page Route Map Not Working

[Dark Kei]

I don't know why but when I submit a ticket, it does not redirect to nr_ticket even though I created a Page Route Map

[billy3358004231]

This is an older ticket, but another thing to look for is page route maps which are not connected to any portal. These seem to be treated as global. So your order needs to be LOWER than the order of the global one or you need to disable the global one if you're in this scenario.