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Parent/child incident for correlated alerts

Tishita Goel
Tera Contributor

Hi,

 

I have a requirement where the client wants to create Incidents for the correlated alerts. They want separate incidents to be created for both primary and secondary alerts. Moreover, they want incidents created for secondary alerts to be the child incidents to the incident created by the primary alert. 

 

Is there an OOB way to configure this? If not, then what could we do to achieve the above?

 

Any help would be appreciated!

 

Thanks!

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