Parent-Child Relationships Between Groups

[Kalaiarasan Pus]

When adding a group as child of another group, does it also add the members of child group to parent?

If not, does doing this makes sense to do this? Have you came across such a scenario? What could be pro's or con's of doing this?

[adaml]

Is there any way to disable this hierarchical view of the groups like this? Let's say I *don't* want to see the hierarchical structure of the groups, but I'd rather see all of the groups "flat". Is that an option?

[Uncle Rob]

Yep!   Its an attribute of the Assignment Group field in the dictionary.

[VaranAwesomenow]

Thanks Robert I was looking for this option and you answered it.

Posting a screenshot for other's reference.

[Uncle Rob]

Awesome.   Pound that like / helpful button!

[Deepak Ingale1]

Hi Kalai,

We have used parent child relationship of groups for incident, change management.

Adding users to child does not directly add users to parent, but as pointed out by Paramjeet already, isMemberOf method agaist parent returns true

Some of the advantages of these

1) User experience: When we have L1, L2 kind of support in Incident Management, it helps to have these group listed down under common parent. User does not have to jump to next page via reference button if too many groups are there in the system. This is because of tree picker

2)Give the common roles to like ITIL to parent, dont worry about child group, it inherets the parent role. Also if additional role required for some of the child groups, it can be provisioned separately.