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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum Sydney? So Are We.G'day, Community! If you're an Australia-based practitioner, or just
love a good ex...Read MoreDeveloper blogIncident: Developer Site Restored and PDI Availability IssuesUpdate: July 27, 2026I...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreDeveloper Advocate BlogMore Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!More Calls. More Build...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MoreDeveloper Passport blogDeveloper Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia ReleaseRead MoreDeveloper Passport blogServiceNow Flows in the Australia Release | Developer PassportOn today's episode of ...Read MoreDeveloper Passport blogUI Updates you've been waiting for! Developer Passport: AI Experiences Part 1Australia Release: Mod...Read MoreDeveloper Passport blogNew UI Interactions! Developer Passport: AI Experiences Part 2If you’ve spent any ti...Read MoreDeveloper Passport blogReleaseOps in the Australia Release | Developer PassportIf you've ever coordinated a big ServiceNow deployment...Read MoreDeveloper Advocate BlogZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumDiscrepancy in Opened By Preview Record Icon Across Environments in SOWIn our Service Operati...Read MoreDeveloper forumSelected columns on visualisation not reflecting correctly on Platform Analytics DashboardOn a Widget within Ser...Read MoreDeveloper blogExporting ServiceNow Records to Microsoft Word Using a UI ActionIn my last blog, From ...Read MoreDeveloper forumInterview question - How to restrict users from uploading attachments in ServiceNow?Hi All, How do we rest...Read MoreDeveloper forumRestore a Field on the User Table Back to its previous ValueHi, A bulk change was ...Read MoreDeveloper forumReference field is not showing the display value value which is trueI have created a catal...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
July 03-September 30, 2026
8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=communityRead MoreWSD eventsServiceNow Exchange: What's New in the Q2'26 release for Workplace Service DeliveryGet an exclusive look ...
July 15-July 31, 2026
8:00 AMhttps://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-deliveryRead MoreGRC eventsServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM)
July 15-July 31, 2026
8:00 AMhttps://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprmRead MoreFederal and U.S. Public Sector SNUGJuly 28 Workshop: Mission Ready: Unified AI Governance, Security and AutomationAI agents are already ...
July 28, 2026
7:00 AMServiceNow Federal Team, Leesburg Pike, Vienna, VA, USARead MoreServiceNow AI Platform eventsServiceNow Exchange: Platform Academy: Document-Based Flows Content Understanding, Smart Docs & more
July 28, 2026
10:00 AMhttps://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:comRead MoreFederal and U.S. Public Sector SNUGJuly 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake
July 28, 2026
11:00 AMhttps://carahevents.carahsoft.com/Event/Details/778523-sncommunityRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
Learn MoreApplication DeveloperYou’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination.Learn MoreTechnical Project ManagerYou love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success.Learn More
Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Hi, A bulk change was made to user on the sys_user table where a field called "u_principal_name" was cleared.How can I get all these records to update back to have the previous value in themI have seen on the forums that you can use a business rule w...
In our Service Operations Workspace, the Opened By field on Incident records is missing the Preview Record (user details) icon. This functionality is available in our Development environment but is not present in Test or Production. I am currently tr...
In my last blog, From Form to PDF: Building a Record Export Button, I showed how a single UI Action can turn any record into a formatted PDF using PDFGenerationAPI. That’s well but question is: "This is good, but some users want to edit it after down...
Hi Everyone,We are facing an issue with a self-configured Microsoft Teams app integrated with ServiceNow.Previously, the integration was working as expected. However, users are now unable to open the ServiceNow portal from within the Microsoft Teams ...
On a Widget within ServiceNow, I've selected the following columns to appear: However, what I've noticed in the Editing View and Normal View is that it's display all of the columns from the table: I was just wondering if anyone has seen this issue b...
I have created a catalog ,in which I have a reference field with demand table , in that table the display true is on Number field but when I select any record in that variable its showing the Demand name instead of Demand Numberm
Hi all, I have below SLA notification set when an Incident has breached. Table: Task SLA Everything seems to be fine, however, it has sent two emails on the same time for the same INC for some reason, any tips? Thanks.
Update: July 27, 2026Infrastructure issues have been resolved and all PDIs have been brought back online. Log into the Developer Site to wake up your PDI as needed. Update: July 24, 2026 We are continuing to work to restore access to affected PDIs...
For the rich_description field on sn_hr_core_case form, I noticed this option:I am already aware of the system property glide.read_only.legacy_read_only_behavior which is set to client_script_modifiable. But how was this Read Only Option set in the ...
Hello ServiceNow experts, We are currently facing a massive data volume challenge in our production instance. Our sys_audit table has grown to approximately 800 million records, and it is severely impacting our database performance and storage.We nee...
Hi Community,I have a requirement related to catalog items with a Multi-Row Variable Set (MRVS).Currently, when a user submits a catalog request that includes multiple rows in the MRVS, ServiceNow creates:• One Request (REQ), and• One Request Item (R...
The new Hide on Grid functionality in Australia does not seem to work when you try to edit a row in the standard view. With all the fields in the MRVS visible an edit works perfectly. Use Hide on Grid on 1 fields it goes wrong. As soon as you hide a ...
My Personal Developer Instance (dev226319) has been scheduled for automatic reclamation due to inactivity. However, I actively use this instance every day for development, including creating tables, records, business rules, client scripts, Script Inc...