Passing parent URL parameters from Configurable workspace to service portal

[mangeshgangarde]

Hello,

I have a requirement to replicate a native UI functionality into configurable workspace. 

Once you click on the save button on the case record, it should redirect to open the service portal in a new tab and parent parameters(table name and sys_id of the parent record should be passed to the url).

I am able to achieve the redirection using a workspace client script on the 'Save' UI action.

var result = g_form.submit('sysverb_ws_save');
	if (!result) {
		//failed form submission
		return;
	}
	result.then(function() {
			var params = {};
			params.parent_table = "my_table_name";
			params.parent_sys_id = g_form.getUniqueValue();
			g_service_catalog.openCatalogItem('sc_cat_item','-1', params);		
	});
}

As you can see, I am passing the parameters here. But, when I try to retrieve these parameters in one of the widgets using  $sp.getParameter("parent_sys_id") on the server side, I get null value.
I tried to print the url using window.location.url and I get "https://instancename.service-now.com/swp"
which means the parameters are not getting passed to the url from UI action. 

Can anyone please help, where I am making a mistake? or any other way to achieve this in configurable workspace?
P.S. Same script works for the Agent workspace.

[jayr]

Same question, haven't managed to find a solution just yet.

[Jessica38]

Any luck on finding the solution? I have the same question.

[Wybren1]

Hopefully this one will help out somebody if needed

I needed to get the parameter given from the "create request" into a client script, in my case the sysparm_parent_sys_id. Ofcourse I could just simply get the current record ID.

Hope this helps 😀

Catalog Client script on load:

function onLoad() {
   //Type appropriate comment here, and begin script below
	
	alert(getUrlParamFromWorkspace('sysparm_parent_sys_id'));
	
	function getUrlParamFromWorkspace(paramName) {
		
		var url = decodeURIComponent(top.location.href); //Get the URL and decode it
		var workspaceParams = url.split('extra-params/')[1]; //Split off the url on Extra params
		var allParams = workspaceParams.split('/'); //The params are split on slashes '/'
		
		//Search for the parameter requested
		for (var i=0; i< allParams.length; i++) {
			if(allParams[i] == paramName) {
				return allParams[i+1];
			}
		}
	}
}

[Thomas Wright]

Perfect, thanks for this - just what I needed!

In my scenario I'm selecting a list of assets to create a transfer order for with a list action in the HAM workspace, and then forwarding the user to a catalog item which grabs those selected sys_ids from the URL.