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PDI Availability

KevC
Tera Contributor

I have had to request a new PDI recently, however I am experiencing issues with it.

The new PDI is running with the Zurich release.

Not matter which plug-in I try to activate the plug-in installation fails and I receive the out of the box email from Servicenow, I have destroyed the instance and created a new one as well as done a hard wipe.

 

You recently requested the "Event Management and Service Mapping Core" plugin to be activated on your personal development instance: instancename. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team

 

Has anyone else experienced this of late?

3 REPLIES 3

Dr Atul - LNG
Tera Patron

Yes @KevC 

 

I had same experience multiple times and nothing to worry. The plugins you are trying generally fails in pdi , so you need to install these from developer site not from applications manager ( in side PDI)

 

Install one plugin at one time 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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KevC
Tera Contributor

Thanks for your reply.  These install attempts were made from the developer site rather than application manager from within the PDI itself.

I will retry tomorrow.

Last option 

 

Refresh PDI or reset

And then try 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************