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PDI deactivation

Peter Pereira
Giga Contributor
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 I have this PDI and login several times a day, everyday.  Now I get this message and have no idea about what needs to be done, since the claim that the PDI is inactive, is not true. I have CSA scheduled for next week and need to finish the eBook, where I am on module 5.

Any help will be greatly appreciated.

4 REPLIES 4

Sandeep Rajput
Tera Patron

@Peter Pereira This could be a false alarm if you have been using the PDI regularly. However, please take the backup of your data/update set from your PDI and get ready to request for a new PDI instance in case if ServiceNow reclaims your PDI. Unfortunately, there is no official support form ServiceNow for the PDI related issues.

Dr Atul G- LNG
Tera Patron

Hi @Peter Pereira 

 

This can be a possible case, SN is migrating 8000+ PDI to the new data center and many of us got emails to release the PDI. So it is better to take the backup daily and keep learning.

 

https://www.servicenow.com/community/developer-blog/important-updates-regarding-your-personal-develo...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Carlos Siqueira
Tera Contributor

I have the same issue.
The blueprint is that I always login using the URL, which is what I learned at in class:

Screenshot 2024-07-06 at 11.56.22 AM.png


but later found that the proper way is to go to developer.service.com 

Screenshot 2024-07-06 at 11.57.31 AM.png


and use the Start Building button.
I hope this helps.


Hi @Carlos Siqueira 

If I shared my experience, i never go to developer site, I open PDI with devxxxxx in browser directly. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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