PDI dev210062 still down for maintenance

Marc White
Tera Contributor

PDI dev210062 still down for maintenance.   Help !!

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Shaqeel
Mega Sage

Hi @Marc White 

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you’re limited to two options:

  •  wait, it should come online after some time.
  •  If you get tired of waiting, release your instance and request a fresh installation. Note, all customization or/and configurations that you haven’t back up will be lost for good,

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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel


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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel

Anand Kumar P
Giga Patron
Giga Patron

Hi @Marc White ,

 

You can release this instance from your profile and you can get new instance, note: all old configurations will be removed , it will be fresh instance.

 

It will take time to get online.

 

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand