PDI is Down / offline

[Ashish Kumar SI]

My PDI dev230538 is offline since last night..
waited 12 hours, still no luck. Can someone help

[Bhuvan]

@Ashish Kumar SI 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[SD_Chandan]

Hi @Ashish Kumar SI 

• First: There is no support for PDI,
• If you can wait, let's wait a while.
• You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make regular backups of your PDI.

Refer this link for further issues :-https://www.servicenow.com/community/developer-articles/solved-gt-servicenow-pdi-issue/ta-p/2844660

If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

[Shashank_Jain]

Hello @Ashish Kumar SI ,

You can try the following options:

1. Refresh the instance — sometimes this resolves the issue.

2. If that doesn’t work, you may need to release the instance and request a new one (please note that you will lose all your work).

Note - If you’d like to know how to back up your PDI to Git (to avoid losing work in the future), you can refer to the official guide link here : https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/#save-your-apps-to-github-via-studi...

Hope it helps!