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PDI is no longer associated to my email

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Kenny Wimberly
Tera Guru

‎03-04-2024 08:30 AM

I have a PDI that I've had for over 10 years and it's available to log in to, but I cannot log into the developer portal anymore to manage it. When I log in to the developer portal now it says to request an instance. I can still navigate to the PDI url, though and it's asking for my credentials. It won't take them anymore. Help?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Kenny Wimberly

‎03-04-2024 08:41 AM

If you have good luck, get a new PDI and it may redirect to old pdi ( This also happened with many) but now chances are zero for same.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sohail Khilji
Kilo Patron

‎03-04-2024 08:32 AM

Hi @Kenny Wimberly 

 

10 years ! Unbelievable 😍....

 

See the solution here :

SOLVED > ServiceNow PDI issue ! 

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

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Kenny Wimberly
Tera Guru
In response to Sohail Khilji

‎03-04-2024 08:38 AM

Thanks, I would if I could do any of the things on this page. But, I believe as AG said, it's probably been reclaimed. I log in to my instances 2x per week like clockwork. So, it must have been reclaimed due to DC migration I guess. I wish they'd let me at least keep it with the same URL even if they had to regen.

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Sohail Khilji
Kilo Patron
In response to Kenny Wimberly

‎03-04-2024 08:40 AM

It's CLOSE TO impossible to reclaim the same PDI ! You would have to give birth to a new one @Kenny Wimberly  it's time for it ...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Kenny Wimberly

‎03-04-2024 08:41 AM

If you have good luck, get a new PDI and it may redirect to old pdi ( This also happened with many) but now chances are zero for same.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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