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PDI is no longer associated to my email

Kenny Wimberly
Tera Guru

I have a PDI that I've had for over 10 years and it's available to log in to, but I cannot log into the developer portal anymore to manage it. When I log in to the developer portal now it says to request an instance. I can still navigate to the PDI url, though and it's asking for my credentials. It won't take them anymore. Help?

1 ACCEPTED SOLUTION

If you have good luck, get a new PDI and it may redirect to old pdi ( This also happened with many) but now chances are zero for same.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

11 REPLIES 11

Interesting. I could only wish that would happen. Fingers crossed. I'm hitting the button now....

No dice...they gave me a different instance. It was worth a shot I guess. Good thing I backed everything up ;-).

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kenny Wimberly 

 

The prime reason for same is data center migration , means due to this activity your instance has been reclaimed ( happened with many). so now you need to take new PDI. There is no way you get back old pdi.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I'm not a "there's no way" kind of guy. 😉

That said, I can agree that this is likely the issue.

No problem. If my answer help you , please accept as solution to close the thread.

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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