Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

PDI is no longer associated to my email

Kenny Wimberly
Tera Guru

I have a PDI that I've had for over 10 years and it's available to log in to, but I cannot log into the developer portal anymore to manage it. When I log in to the developer portal now it says to request an instance. I can still navigate to the PDI url, though and it's asking for my credentials. It won't take them anymore. Help?

1 ACCEPTED SOLUTION

If you have good luck, get a new PDI and it may redirect to old pdi ( This also happened with many) but now chances are zero for same.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

11 REPLIES 11

Interesting. I could only wish that would happen. Fingers crossed. I'm hitting the button now....

No dice...they gave me a different instance. It was worth a shot I guess. Good thing I backed everything up ;-).

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kenny Wimberly 

 

The prime reason for same is data center migration , means due to this activity your instance has been reclaimed ( happened with many). so now you need to take new PDI. There is no way you get back old pdi.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

I'm not a "there's no way" kind of guy. 😉

That said, I can agree that this is likely the issue.

No problem. If my answer help you , please accept as solution to close the thread.

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************