PDI is no longer associated to my email

Kenny Wimberly · ‎03-04-2024

I have a PDI that I've had for over 10 years and it's available to log in to, but I cannot log into the developer portal anymore to manage it. When I log in to the developer portal now it says to request an instance. I can still navigate to the PDI url, though and it's asking for my credentials. It won't take them anymore. Help?

Dr Atul G- LNG · ‎03-04-2024

If you have good luck, get a new PDI and it may redirect to old pdi ( This also happened with many) but now chances are zero for same.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Anurag Tripathi · ‎03-04-2024

Hi Kenney,

The PDIs were being moved to a different data center and the old ones were going to go away. I lost mine as well that I had for 6-7 years

Did you see this -> Important Update: PDI Infrastructure Migration Exp... - ServiceNow Community

-Anurag

Kenny Wimberly · ‎03-04-2024

Yep, but I still have the one I've had for 12 years. The one I'm talking about I've probably had a bit longer. It's possible that it was reclaimed. It was associated with my email up until recently. Then it went into hibernation and now it's not associated. It IS up and available to log in to, though.