PDI is offline since yesterday

[samreenayesha]

It is me or with everyone?

[Ravi Gaurav · Accepted solution]

Hi @samreenayesha 

There is nothing which can be done. SN no longer monitors PDI issues. This used to be the case, but they stopped (and after all: it's a free instance). For a short while there was the "Give feedback" option, but that has been disabled also.

You can try to have your instance restored through the developer site. And always remember to backup anything you don’t want to lose. A PDI isn’t reliable for keeping your work safe. Use git, xml or update sets so you will always be able to restore your work.

Just wait for few hour I will be up

[Ravi Gaurav · Accepted solution]

Hi @samreenayesha 

There is nothing which can be done. SN no longer monitors PDI issues. This used to be the case, but they stopped (and after all: it's a free instance). For a short while there was the "Give feedback" option, but that has been disabled also.

You can try to have your instance restored through the developer site. And always remember to backup anything you don’t want to lose. A PDI isn’t reliable for keeping your work safe. Use git, xml or update sets so you will always be able to restore your work.

Just wait for few hour I will be up

[Dr Atul G- LNG · Accepted solution]

Hi @samreenayesha 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.