PDI issue
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yesterday
It has been around 7 days since I requested my PDI, but I still haven't received access.
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3 hours ago
Don't worry—this is quite common at the moment.
Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 6–7 days or even longer, especially for lower ServiceNow versions.
You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.
For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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2 hours ago
Hi @nalamkumar2
Many community members are facing the same issue.
Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.
I will suggest you to Wait for PDI request to be provisioned if your request is already waitlisted. Do not cancel your request, as you will lose your spot.
Support is not available for PDI .
Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 hours ago
Hi @nalamkumar2 ,
It typically takes around 7 days, although the timeline may vary. In my case, it took more than 7 days before I received my instance.
This is a common issue at the moment, and many people are experiencing the same delay. Please be patient you should receive confirmation once your Personal Developer Instance (PDI) is ready.
Please mark helpful & correct answer if it's worthy for you.
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2 hours ago
Hello @nalamkumar2 ,
Nowdays this common issue faced by multiple users .
You must refer this , it will help you to :
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
