PDI ISSUE

himaja636
Kilo Contributor

Friday

Hi everyone,

My ServiceNow Personal Developer Instance (PDI) request has been stuck in the waitlist for more than a week. I currently don't have an active instance and I'm unable to reset or request a new one.

Has anyone experienced a similar issue recently? Were you able to get the waitlist cleared, or did you need to contact Developer Support to remove a stale instance assignment?

Any suggestions or guidance would be greatly appreciated.

Thank you!

0 Helpfuls
  • 31 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

an hour ago

Don't worry; this is quite common these days.

Over the last few days, I have seen many community members experiencing delays when requesting a PDI. In some cases, the waiting time has been 6–7 days, even for lower ServiceNow versions.

You can try requesting a lower-version instance, such as Zurich or earlier, and then upgrade it to the latest release. The upgrade process typically takes around 3–4 hours.

For now, patience is the key, as PDI availability depends on overall demand and infrastructure capacity.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls