PDI Management

[TomB84881167842]

I tried searching but I couldn't find anything related to programmatically managing PDIs like resetting, activating plugins, etc. Not inside the instance itself, but inside of the developer portal.

Does anyone know of anything like that?

[PoonkodiS]

Hi @TomB84881167842 

The fact that there is no public API for the developer portal comes directly from Service now official documentation regarding Personal Developer Instances (pdi).

• Their official guides explicitly state that pdi operations—such as activating plugins, resetting instances, or upgrading versions—must be done manually by logging directly into the Service now Developer Site UI.

• There are no endpoints published in the Service now REST API Reference or the API Explorer meant for managing thedeveloper.servicenow.com site itself.

Refer Official Service now Documentation:

Docs | ServiceNow

[Dr Atul G- LNG]

Hi @TomB84881167842 

https://youtu.be/KL5PNDPeyeU

Check my video.

[Tanushree Maiti]

Hi @TomB84881167842 

ServiceNow does not expose a public API through the Developer Portal for programmatically resetting instances, activating plugins, or modifying PDI states from outside the instance.

These actions are managed exclusively through the ServiceNow Developer Site's user interface and are not available for external automation.

Like wise for Activating Plugin

• Go to the ServiceNow Developer Site and log in.
• Search for the specific plugin you need (e.g., Integration Hub or Virtual Agent) and click Activate.

[Aditya_hublikar]

Hello @TomB84881167842 ,

As per my understanding, I have never heard of instances being managed programmatically. To the best of my knowledge, there are no public APIs or endpoints available to achieve this.

Most instance administration tasks, such as plugin activation, need to be performed manually.

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya