PDI : NLU: Some features may not be available because the connection to NLU Service is not available

[prgs]

I have Vancouver version & all NLU plugins are enabled and when I click on NLU workbench > Models, it shows the error "Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support" and does not let me create new ones. Please share if anyone had this similar issue and was able to resolve it.

I have verified that this property "glide.shared_service_scheduler.url" is pointing to  https://sncmlscheduler.service-now.com/

Thanks.

[amartin216]

Hi!

I founded this KB0960676

Regards!

[Yasser Al Kindi]

Deleting the property didnt resolver it for me

[Dr Atul G- LNG]

Hi @prgs 

Yes, there are some features which are not available in PDI. and this is one of same. Try the KB shared by @amartin216 

[rachna56]

I am getting below error while trying to delete the property

and I am getting below error is there a way to fix it?

Second in nlu settings "What is the primary language?" here I can't see any default language or language to select