PDI : NLU: Some features may not be available because the connection to NLU Service is not available

prgs
Tera Contributor

I have Vancouver version & all NLU plugins are enabled and when I click on NLU workbench > Models, it shows the error "Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support" and does not let me create new ones. Please share if anyone had this similar issue and was able to resolve it.

 

I have verified that this property "glide.shared_service_scheduler.url" is pointing to  https://sncmlscheduler.service-now.com/

 

Thanks.

11 REPLIES 11

Primary Language is just the language used to set up the NLU model, we usually use English and add other language as needed.

your issue is solve or not ? if solve please share the information about it .

 

Best regards,

Mayur

Archit Desai1
Kilo Expert

I am facing the same issue in PDI instance. Can someone suggest the fix?

 

Thanks & Regards,

Archit

tdh o2
Tera Contributor

I have the same issue. glide.prediction_service.url is not in PDI's now.

Avinash_kurri1
ServiceNow Employee
ServiceNow Employee

did any one had a fix for this issue ??