PDI : NLU: Some features may not be available because the connection to NLU Service is not available
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-13-2023 07:01 AM
I have Vancouver version & all NLU plugins are enabled and when I click on NLU workbench > Models, it shows the error "Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support" and does not let me create new ones. Please share if anyone had this similar issue and was able to resolve it.
I have verified that this property "glide.shared_service_scheduler.url" is pointing to https://sncmlscheduler.service-now.com/
Thanks.
- 4,669 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-29-2024 06:36 AM
Primary Language is just the language used to set up the NLU model, we usually use English and add other language as needed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-24-2025 05:00 AM
your issue is solve or not ? if solve please share the information about it .
Best regards,
Mayur

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-08-2024 04:50 AM
I am facing the same issue in PDI instance. Can someone suggest the fix?
Thanks & Regards,
Archit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-16-2024 06:21 AM
I have the same issue. glide.prediction_service.url is not in PDI's now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-18-2024 01:40 AM
did any one had a fix for this issue ??