PDI : NLU: Some features may not be available because the connection to NLU Service is not available

prgs
Tera Contributor

I have Vancouver version & all NLU plugins are enabled and when I click on NLU workbench > Models, it shows the error "Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support" and does not let me create new ones. Please share if anyone had this similar issue and was able to resolve it.

 

I have verified that this property "glide.shared_service_scheduler.url" is pointing to  https://sncmlscheduler.service-now.com/

 

Thanks.

15 REPLIES 15

This worked for me as well on the Virtual Agent Simulator instance! Thank you very much!