PDI offline for days

João V Freitas
Tera Contributor

Hi, my instance has been offline for a few days. I read the warning on the developer homepage saying they are "experiencing issues with Personal Developer Instances" and I'm waiting for it to come back online, but I'm afraid of losing all the progress in the instance. Can someone help?

1 ACCEPTED SOLUTION

Hi @João V Freitas 

 

In this case, better release the PDI and get a new one.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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12 REPLIES 12

Mine has been down all week. 

SidakPreetS
Tera Contributor

Hi


you can try and raise a case with servicenow support. 
Try waiting before accessing your PDI.

I was experiencing the similar issue but got resolved automatically.

Thanks
Sidak

Hi @SidakPreetS 

 

  1. There is no support available for PDI., so no case will work here.
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Daniel Madsen
Kilo Sage

Hi joaofreitas

 

In my experience, my PDI has remained accessible even when that message appeared. That said, there is always a risk that your PDI could become unavailable at any time.

While this doesn't resolve the current issue, I highly recommend backing up your PDI regularly to avoid potential data loss. You can find a helpful guide on how to do that here: How to backup your Personal Developer Instance (PDI) .

 

If this helps, please give it a helpful vote. And if it’s what you were looking for, go ahead and accept the solution. Thanks,

Daniel Madsen

Luiz Lucena
Mega Sage

Olá @João V Freitas 

Mine is was also offline for scheduled maintenance since last Wednesday, today was able to access it. Even though it was now showing PDIs was under unscheduled maintenance. 

Keep trying until you access.