PDI request still on Waitlist after 3 days
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3 weeks ago
Hi
I opted for Zurich instance it went to waitlist. Till now it is in waitlist, can you please suggest when it will be assigned to me. For my team some are already got their instance except me. If support is there please release an instance to me as much as possible.
Thank you
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3 weeks ago
Hi @narasimhach
This support post might help you to understand what is happening
This helps other users find accurate and useful information more easily
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3 weeks ago - last edited 3 weeks ago
Hi @narasimhach
Several users have reported the same issue, where they are added to the waitlist after requesting an instance.
Please refresh the Developer Portal periodically to check whether your request has been provisioned or fulfilled.
There has been no official communication regarding this issue so far . I recommend waiting for 2–5 days to see if the issue gets resolved.
Please note that support is not available for PDI.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @narasimhach ,
Nowadays, PDI-related issues and instance reclamation are quite common among ServiceNow Community users.
I requested a new PDI two days ago and am currently on the waiting list, so there is no confirmed ETA for when the instance will be available.
Please be patient and keep checking your email for a notification once your new instance is ready.
Please mark helpful & correct answer if its worthy for you.
