PDI

[joeljob]

Hello all, I requested my PDI some weeks ago but i haven't receive any response as yet. I just wanted to see if this is normal for this process.  

[Dr Atul G- LNG]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[shreyesprakasan]

Yes, this is pretty normal right now, unfortunately. Delays with PDI (Personal Developer Instance) requests have been a widely reported issue on the ServiceNow community lately.
ServiceNow has posted a notice on the Developer Portal acknowledging high demand on PDI requests and asking users to expect delays in fulfillment

[RaghaviR]

I'm not sure if there's been a surge in demand for PDIs or if ServiceNow has started limiting their availability. For now, we'll just have to wait. Once you're able to get a PDI, be sure to use it regularly; otherwise, it may become inactive and eventually be reclaimed.

[Tanushree Maiti]

Hi @joeljob 

Many community members are facing the same issue.

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.