Personal Developer Instance (PDI) Still on Waitlist After 10 Days

[ChinchuSP]

Hello Team,

I requested a Personal Developer Instance (PDI) through the ServiceNow Developer Portal around 10 days ago. Since then, my request has remained on the waitlist with the message:

"You're waitlisted for an instance. You'll receive an email as soon as one is available."

I understand that PDIs are subject to availability, but I wanted to check whether this waiting period is normal or if there could be an issue with my account.

I need the instance to continue my ServiceNow learning, CSA preparation, and hands-on practice.

Could someone please help me with the following?

1. Is there any issue with my account or PDI request?

2. Is there anything I should do from my side?

3. Should I continue waiting, or would it be better to cancel the request and submit a new one?

4. Is there any estimated timeline for when a PDI might become available?

Any guidance would be greatly appreciated.

Thank you for your time and support.

[ChinchuSP]

Thank you so much. Regarding the CSA exam, how was your preparations and how it helped you to start a new career?

[yashkamde]

Talking about my preparation for the CSA exam mainly by practicing in a pdi and revisiting the basics like catalog items, CMDB, and Flow Designer. The hands‑on work made the concepts stick.

Try mixing labs with quick revision of weak areas instead of going too deep into one topic.

[Tanushree Maiti]

Hi @ChinchuSP 

Many community member now-a-days facing this issue.

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.

[pullamsheitu]

Your personal developer instance (PDI) is currently being prepared.
Feel free to explore other content while you wait; we will notify you once your PDI is ready.

[Dr Atul G- LNG]

https://www.servicenow.com/community/developer-blog/keeping-pdis-available-for-active-builders-upcom...

@pullamsheitu