Personal instance used just 3 days ago disappeared

Sam18
Tera Contributor

Hi Guys,

 

I have a personal instance that I'm using every 2-3 days. Last access was on friday but today, the vm is not reachable and nothing on my account. It's only asking me to build a new one. I'm really scared since I was working on a project and really needs to access to it.

 

The instance url is https://dev82349.service-now.com/

 

Anybody can help here ? I mean I have accessed to it just 3 days ago. Why it's lost ???

 

Many thanks for any help !

7 REPLIES 7

I am in the same situation and my PDI just vanished. Super frustrating since I now have to join the waitlist before restoring and then being able to test.

Tyler33
Tera Contributor

The same just happened to me. Did you get any feedback on this? 

Servicenow12342
Tera Contributor

My PDI today just vanished today.
PDI-Log in | ServiceNow (service-now.com)

Is there nay way to restore?

Now through that id , it is coming to request an instance.