PI similarity solution

[Vedavalli]

OOB similar incidents solution definition is there i activated and trained it when i tested it is working.
but when i create an incident in sow in side agent assist this similar incidents is not showing

and for that i configured agent recommendations and trend definitions i'm not able to see the similar incident in agent assist 

Am I doing wrong? or do we need configure more?

[Mark Manders]

It's against the Community Code of Conduct to post the same question/information in multiple forums/topics. Be aware of this to prevent you account from being blocked. One of the reasons is that people are spending their time on giving you answers you already gotten in the other question

https://www.servicenow.com/community/developer-forum/pi-similarity-solution/td-p/3549468

[Vedavalli]

@Mark Manders 
I haven't got exact answer just shared their thoughts