Pls advise me to create flow design

BanuMahalakshmi
Tera Contributor

HI,

 

Please assist me to create flow design for the below diagram:

 

BanuMahalakshmi_0-1719848953844.png

Thanks.

 

6 REPLIES 6

Arya123
Tera Expert

Hi Banu,

Here is some steps to create the flow designer, hope this will be helpful for you

 

 Trigger à Service Catalog

 

Add Action à Get Catalog Variables

Drag and drop the requested item

Select the catalog and the variables

 

Add Actionà Ask for Approval

Select the approver based the use case

 

Add flow Logic à if

Condition: drag and drop the Approval State à give state is approved

Under the if condition

select the action and select Create Task and the sc_task table.

Select fied value and select assign group

Add locgic if -à task state = close

Add actionà update the task with the assign group

Again add the logic à give if condition is trueà create notification

 

Else --à end

 

Else -> Condition: drag and drop the Approval State à give state is rejected

 

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @BanuMahalakshmi 

 

https://youtu.be/-yEAhayvESE

 

@Arya123  explained very well. Follow her steps and watch this video, your work will be done. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes based on my experience and knowledge. Redistribution or copying of functionality is not ...

@Dr Atul G- LNG  Thank you sir , I used watch your video and learn a lot 

well explained classes , thank so much for posting the videos

Keep Learning N Keep Growing!!

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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