Portal changes not working when accessing Servicenow Portal application via MS Team Mobile
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09-26-2023 10:50 PM
Hi All,
We have an observation with [ServiceNow Portal Application named --> MySNOW ] in Mobile view.
The is a section in MySNOW application which we restricted in mobile view but its available in Desktop view. THIS IS WORKING FINE.
This MySNOW application is integrated with MS TEAMs. So when we open the ,MySNOW application via MS Team in Desktop then the section should be visible. This part is working.
BUT
User could open the MySNOW application, when using the MS teams in Mobile, from Mobile if user open the MySNOW application via Teams, then Section which is restricted for Mobile view should not be visible. Here its not working.
This application is used via MS Team only and for MS team mobile , we are not able restrict the MySNOW Application.
Please suggest.
regards,
Navnit