Possible to change displayed value on reference field on same table reference on a record?

JohnDF
Mega Sage

Hi everyone,

 

I need to change the display value of a reference field on case table.

 

JohnDF_0-1695115554006.png

Both fields a reference on asset table and I have set the serial number as display value for the asset table. But the problem is in the suggested spare part field are somethimes are asset which dont have seril number and than is the display field empty. How can I change the fields dispaly value for example to the display_value field on the case form for this requirement?

 

Thanks for your help.

1 ACCEPTED SOLUTION

Hi @JohnDF 

 

You can refer the below link...

 

There in one of the reply i have provided the same solution

 

https://www.servicenow.com/community/riseup-with-servicenow-forum/regarding-client-script/m-p/267389...

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

View solution in original post

5 REPLIES 5

Hi @Vishal Birajdar 

thanks for the reply, but the script part is missing? Now I have just 2 fields on the form.

 

JohnDF_1-1695283718248.png

 

 

 

Need thats in Display Value in the Reference field visible. But without invalid reference