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Posting/Replying in the ServiceNow community requires Approval, even thought I used partner email

NguyenB
Tera Contributor

3 weeks ago

Hi Everyone, 

When I posted my first question in the community, I noticed that it needed to be approved before being published. After some searching, I found out that this is ServiceNow policy for first-time posts.

 

However, I’d like to ask if this also applies to replies. My replies are taking a very long time to be approved, which makes those who are trying to help me wait unnecessarily to see my response. This is not ideal, as they don’t know if their help is useful or not until much later.

 

Could someone from ServiceNow please clarify this and help me with the matter?


Thanks,
Khanh Nguyen

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Dr Atul G- LNG
Tera Patron
Tera Patron

3 weeks ago

Hi @NguyenB 

 

Adding @Dan Bruhn  @David  to support you here.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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