Predictive Intelligence - Similar Knowledge Articles - Does not respect access restrictions

[ritaaudi]

Hi: We activated Predictive Intelligence > Similar Knowledge Articles. When we access 'Similar Knowledge Articles' Related Search Results from an incident record, it returns knowledge articles that the user does not have permission to read. It says so and allows you to embed it in the activity. 

How can we prevent the display of knowledge articles that the user does not have permission to read?
Thank you!

[Mark Manders]

I thought I once read that there was a way to only search for end user available knowledge, but I can't find it anymore. 

From OOB config, I don't think you can prevent it, other than a user instruction to not attach the knowledge as customer visible, when it states that the user doesn't have access. Because you do want the articles to show here. This is meant for agents/engineers to have access to related knowledge to resolve something. If they are only shown end user available knowledge, I think they will be missing a lot.