Preserve user passwords to be overwritten when cloned

CV1
Tera Contributor

‎07-08-2024 05:39 PM

Hello All,

We have few local users for web access only with diff pwds for prod and DEV for testing via postman etc.

How to avoid these pwds to be overwritten and retain dev credentials after clone

 

  • Currently once it clones, the pwds are over written with prod and having to manually change to dev .
  • Also, how can admin pwds of DEV and UAT be retained with out being over written. (is it done in cleanup scripts/Exclude Tables/Preserve Data? Please explain how to do this.)

 

TIA

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Mark Roethof
Tera Patron
Tera Patron
In response to CV1

‎07-10-2024 08:35 PM

Hi there,

 

Just the Data preserver is enough. No need for Exclude tables.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Amit Pandey
Kilo Sage

‎07-10-2024 09:45 PM

Hi @CV1 

 

You need to use data preservers to achieve this. Also, please remember to define them always on the source instance. 

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/managing-dat...

 

Regards,

Amit