Prevent users from logging in SN instance while preform maintenance.

Radhika11
Tera Contributor

Hello,

We are in the process of upgrading from Paris to Rome.  Is that a way to block all users from accessing the system except Admin role? 

Thanks

 

16 REPLIES 16

Raj_Esh
Kilo Sage
Kilo Sage

Hi Radhika,

 

There are many posts regarding your query.

 

Below seems old, but please refer for informational purposes.

 

keep users from logging into ServiceNow while instance is being upgraded?

how to set an instance to only accept admin user login (for system upgrade)

 

Hope this helps.

 

Thanks,

Raj

--Raj

Saurabh Gupta
Kilo Patron
Kilo Patron

Are you using any SSO method?


Thanks and Regards,

Saurabh Gupta

Hi Saurabh,

Yes, we are using SSO method.

Which sso?


Thanks and Regards,

Saurabh Gupta