Prevent users from logging in SN instance while preform maintenance.
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02-22-2022 02:43 PM
Hello,
We are in the process of upgrading from Paris to Rome. Is that a way to block all users from accessing the system except Admin role?
Thanks
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02-22-2022 03:28 PM
Hi Radhika,
There are many posts regarding your query.
Below seems old, but please refer for informational purposes.
keep users from logging into ServiceNow while instance is being upgraded?
how to set an instance to only accept admin user login (for system upgrade)
Hope this helps.
Thanks,
Raj
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02-22-2022 03:55 PM
Are you using any SSO method?
Thanks and Regards,
Saurabh Gupta
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02-23-2022 07:10 AM
Hi Saurabh,
Yes, we are using SSO method.
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02-23-2022 07:33 AM
Which sso?
Thanks and Regards,
Saurabh Gupta