Prevent users from saving Credit Card details into ServiceNow

[georgechen]

Hi folks,

Anyone experiencing ServiceNow users saving Credit Card details in a record?     From time to time we found records stored Credit Card Details, which in our organization these have to been deleted.     We were thinking of implementing Inbound Actions to check with Regex and perform auto record removals.

Have this been experienced by any of you?   If so how the auto-checking & processing in terms of scripting implementations has advanced?

Any input would be appreciated

Kind regards,

George

[cc11]

You (your tech team) may want to look for LUHN algorithm's java-script version. There are quite a few ready-made scripts on the net.

It can recognize credit card numbers.

Once you have the number, you could just mask them (or remove) using search and replace, programatically.

Regards,

Yogesh

[georgechen]

Thanks Rogesh