Problem: How to drag and drop in Service Portal Designer?

rldejesusm · ‎03-29-2017

Inside a custom scope, I did the back-end of my app, now, I wanted to move to the front end and I decided to use the Service Portal.

So, I created a new page and clicked on Edit in page designer, and then I started to drag a container to the blanck canvas but it didnt let me.

While I'm trying to drag my mouse pointer changes to a cant pointer.

How can I start drag and dropping layouts and widgets in this portal?

More info:

+ I'm using Instabul.

+ If I try to modify a demo page the portal lets me do it.

Rushit Patel2 · ‎03-29-2017

HI,

i faced simillar problem couple of times.

make sure scope of the page, widget and current application while you do drag n drop are same.

also make sure you select correct portal which is in current scope.

also try to drag n drop couple of times.

another alternative is to open the page in "page editor" instead of designer

there you have option of new container.

open container related list n make new record.

(please mark helpful/like/correct if it helps)

s_torrres · ‎07-03-2017

Hi there, I was facing the same issue until I dragged and dropped the container at the top of the page, maybe this helps....