Problem Task type is not available in SOW

[Pooja P]

Hi Team,

When clicked on create new Problem Task Ui button in SOW from Problem record there should be 2 options Root cause analyses and General but these are not visible . Kindly suggest attached screenshot

[Pooja P]

Hi @Bhuvan  , Thank for reply , but i have checked all above conditions you mentioned it is very similar , but also we are unable to see the options when clicked on Create problem task.

[Ankur Bawiskar]

@Pooja P 

may be some customizations are done.

Did you check with admin role?

If my response helped please mark it correct and close the thread so that it benefits future readers.