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Product option

Otavio_Jordao
Tera Contributor

Hello, I would like some help. I'm new to servicenow and I'm creating a mini project.

 

I created 2 dates called "Order" and "Product".

The Order table has a field called product that takes the automatic product registered in the product table.

 

My question is that when I click on the product option it only shows the option in numbers. I would like the names of the registered products to appear.

Produtos_cadastrado.PNG

Product.PNG

number.PNG

   

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage

Hi @Otavio_Jordao ,

 

On the pop up page click on the number column(three dots)

 

Ex:

 

HemanthM1_0-1722876525386.png

 

2)Navigate to configure and List layout

HemanthM1_1-1722876629683.png

 

 

3)Add/remove fields

HemanthM1_2-1722876673457.png

 

 

Hope this helps!!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

2 REPLIES 2

Hemanth M1
Giga Sage

Hi @Otavio_Jordao ,

 

On the pop up page click on the number column(three dots)

 

Ex:

 

HemanthM1_0-1722876525386.png

 

2)Navigate to configure and List layout

HemanthM1_1-1722876629683.png

 

 

3)Add/remove fields

HemanthM1_2-1722876673457.png

 

 

Hope this helps!!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Otavio_Jordao
Tera Contributor

@Hemanth M1 thank you very much. You are the Boss!!!

Greetings from Brazil.