Prohibited file extension message for Attachment on portal is not showing

[stannard95]

For some reason when I upload a file on the Portal, I don't get the message at all, and the attachment doesn't get added.

Not sure why, it's very OOTB, any ideas?

[Ankur Bawiskar]

Hi,

So what is the issue faced now.

1) You added that extension in the list and it is allowing you to attach

OR

2) You removed that extension from the list and it is not giving you alert after adding vsd file

Can you check these 2 properties as well

glide.attachment.blacklisted.extensions - contains vsd

glide.security.attachment_type.use_blacklist - whether it is true or false

URL: https://instanceName.service-now.com/sys_properties_list.do?sysparm_query=nameINglide.security.attachment_type.use_blacklist%2Cglide.attachment.blacklisted.extensions&sysparm_view=

Regards
Ankur

[stannard95]

Number 2.

I did that search and those two properties do not exist in the system.

[Ankur Bawiskar]

@stannard95 

I kept only txt in the extension and it is giving me message on both native and portal view when I attach any other extension file

Possibly some issue in your PDI.

System Property:

Native view: it gave me this message

Portal View: it gave me the message

Regards
Ankur

[stannard95]

Try it with the Vendor Risk Portal, and on a Assessment record, this is where i'm having the issue.

[Ankur Bawiskar]

Hi,

not sure this is portal specific issue. it worked well for me in sp portal

Regards
Ankur