Prohibited file extension message for Attachment on portal is not showing

stannard95
Kilo Expert

find_real_file.png

 

For some reason when I upload a file on the Portal, I don't get the message at all, and the attachment doesn't get added.

Not sure why, it's very OOTB, any ideas?
find_real_file.png

17 REPLIES 17

It definitely is. If you can, install the Vendor Risk plugin with demo data. And try attaching to an Assessment that has an attachment question, you don't get the error message

Hi,

since that system property is global. so I believe it should work for all portals.

it worked well for ESC Portal for HR Scope

So definitely issue with that portal only

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@stannard95 

Hope you are doing good.

Let me know if that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader