Project workspace - View rules Not working

eyal abu hamad · 3 weeks ago

Hello, I'm trying to implement View role on Project workspace but with no luck

Bhuvan · 2 weeks ago

Refer below knowledge article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1276673

Make sure 'UX View Rules Configuration' is created in addition to 'View Rule' and both are in same scope. You can validate using steps mentioned in resolution and it should work.

If it does not work, clear browser cache, logout and login again before trying. Also try to launch from Incognito or InPrivate window of your browser and try it.

If it still does not work, share 'UX View Rules Configuration' and 'View Rule' to check why it is not working.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

Bhuvan · 2 weeks ago

@eyal abu hamad

Thanks for the update and glad to know it helped !

Thanks,

Bhuvan