Use Case we have is like below:
Context: Provide a custom user configurable header Tag in Agent Workspace Email called as Email Sensitivity for Info Security Reasons.
We need to Add a dropdown on the Agent Workspace Email UX. The Dropdown value should be stored in email table as a custom column.
The Process is as follows
1) User opens Agent Workspace Email screen
2) user Types email and selects value from custom drop down
3) User sends email
4) In the background custom code will add the Dropdown value as a header to the email
What is the technical feasibility of implementing, Also what is way to customize email client in Agent workspace to add new column which is allowed to user for selection.
