Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Question About Reschedule/Cancel Functionality in Employee Center- Schedule an Appointment

schoi
Tera Contributor

yesterday

In the Employee Center- schedule an appointment, once an appointment is scheduled, there is currently no option to reschedule or cancel it (screenshot below. There is no link). This appears to be an out-of-the-box feature, so I’m unable to modify the “Online Check-In Experience” widget.

Should this type of modification be handled within the Angular providers or the Angular ng-templates? If so, which one?

Preview file
28 KB
0 Helpfuls
  • 197 Views
1 REPLY 1

Huynh Loc
Mega Sage

yesterday - last edited yesterday

Hi @schoi ,

The absence of reschedule or cancel links is expected out‑of‑the‑box behavior.
image.png
An appointment cannot be rescheduled or canceled when the current time falls within the reschedule/cancel window defined in the service configuration.

Please refer to the following documentation to review the configuration for walk‑up appointments and rescheduling behavior:

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

 

0 Helpfuls