Question about the Logic behind the Set Password Ui Action on a User Record
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02-07-2025 01:51 AM
Hello,
I can investigate the UI page, mentioned in the UI Action.
I can follow the Client Script to a Script Include.
I can more or less follow that Inlcude..
Can we see what happens in SNC.PasswordPolicyEvaluator?
The reason i ask ist that we have on Password Policy with a Minimum and a Maximum Char Value.
But if i klick on Set Password, the PAssword has always the Maximum Chat Size.
Can I influence this, and if so, where?
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02-07-2025 05:08 AM
that script include is at platform level so we won't know what it performs.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-11-2025 03:13 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-07-2025 05:10 AM
What do you want to influence? You generate a password and it is compliant to your policy. If it's too long, you should lower the max char value.
Policy says: max number of chars = X and then you want to influence the behavior of PWs being set to X number of chars? It does what it is supposed to do, right?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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02-11-2025 03:13 AM
it seems to me that the passwords created always correspond to the maximum.
There is no in-between, all passwords are always 40 chars long even though it is set from 12 to 40.
I would also like to set an extra policy for this way of setting passwords