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‎03-27-2025 06:31 AM
Hello Community, I recieved a message today about my PDI with the followong:
Dear Service Now Developer,
Please save your work and release the current instance by the end of April 10th, 2025. The instance has technical issues and must be retired.
Thanks for being an active member of the ServiceNow Developer Program.
Best Regards,
ServiceNow Developer Team
© 2024 ServiceNow, Inc. All rights reserved.
Would I be able to request a new instance?
Solved! Go to Solution.
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‎03-27-2025 06:38 AM - edited ‎03-27-2025 06:39 AM
Hi @Tsura Andreeva ,
Yes, you will be able to request a new instance. You can capture all you work in update set or take XML as backup.
Post that you can make it retire and request for a new instance.
So that when you have a new instance you can upload the XML and update set by which you will not loose your work.
If my response helped, please hit the Thumb Icon and accept the solution so that it benefits future readers.
Regards,
Rohit
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‎03-27-2025 06:35 AM
yes, you can request a new PDI during that time.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-27-2025 06:38 AM - edited ‎03-27-2025 06:39 AM
Hi @Tsura Andreeva ,
Yes, you will be able to request a new instance. You can capture all you work in update set or take XML as backup.
Post that you can make it retire and request for a new instance.
So that when you have a new instance you can upload the XML and update set by which you will not loose your work.
If my response helped, please hit the Thumb Icon and accept the solution so that it benefits future readers.
Regards,
Rohit
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‎03-31-2025 09:39 PM
Hi @Tsura Andreeva ,
Glad that my response helped. Please also accept my response as solution accepted, so that it benefits future reader as well.
Regards,
Rohit
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‎03-27-2025 07:39 AM
Hello @Tsura Andreeva
Yes, I have also received for my other instance. And yes you can request new one.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
