Hello,
On CSM - I have a request to make a kind of questionnaire / guided form based on the answers there would be a different following question. Playbooks might not work as the activities work only one after another. Decision trees is my last resort but I think the Question Node has too few options for my task and the branches do not wire backward (like e.g. in Virtual Agent Designer).
I hope maybe someone from community has any suggestions.
-The form with questions can dive up to 7 levels
-has different inputs, like string input from the user, choice, checkboxes
