"Add to Update Set" link disappeared
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Monday
Hi friends! 🙂
Would you smart guys know why the "Add to update set" link just vanished (after upgrade). I read that could be the disabled Ui Action, but there's no such Ui Action called "Add to Update Set" that I could find. Does anyone know how to solve this?
Thanks!!!
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Monday
"Add to Update Set" is not an out-of-the-box feature
Fix options:
- Reinstall the "Add to Update Set Utility" from ServiceNow Share.
- Check if the OOB alternative works for you — activate the "Include in Update Set" plugin, configurable under System Update Sets → Include in Update Set Properties (properties:
include_in_update_set.update_record_before_captureandinclude_in_update_set.hide_on_tables). - Quick script workaround if you need it immediately:
var rec = new GlideRecord('your_table');
rec.get('your_sys_id');
new GlideUpdateManager2().saveRecord(rec);
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Monday
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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Monday
Hi @julianada-s
Isn't it just because you did a clone from PROD? Add to update set is not OOTB but a utility available to import to your instance.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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yesterday
Hi @julianada-s
"Add to update set" features come from a utility tool.
A global UI Action for admins that will add any record (plus attachments & translations) to the active update set.
In the case of multi-scope record sets, the UI Action will automatically generate appropriate update sets in each application scope, bundling them under a batch update set for simple promotion to other ServiceNow instances. ** Requires the 'Update Set Batching (com.glide.system_hierarchy_update_set)' plug-in **
-Appears as a link at the bottom of each record
-For adding multiple records at once, appears as a drop-down menu option on each list
https://servicenowguru.com/system-definition/manual-update-set-inclusion/
