"Add to Update Set" link disappeared

julianada-s
Tera Expert

Hi friends! 🙂

Would you smart guys know why the "Add to update set" link just vanished (after upgrade). I read that could be the disabled Ui Action, but there's no such Ui Action called "Add to Update Set" that I could find. Does anyone know how to solve this?

Thanks!!!

4 REPLIES 4

Naveen20
ServiceNow Employee

"Add to Update Set" is not an out-of-the-box feature 

Fix options:

  1. Reinstall the "Add to Update Set Utility" from ServiceNow Share.
  2. Check if the OOB alternative works for you — activate the "Include in Update Set" plugin, configurable under System Update Sets → Include in Update Set Properties (properties: include_in_update_set.update_record_before_capture and include_in_update_set.hide_on_tables).
  3. Quick script workaround if you need it immediately:
var rec = new GlideRecord('your_table');
rec.get('your_sys_id');
new GlideUpdateManager2().saveRecord(rec);

 

Dr Atul G- LNG
Tera Patron

https://www.servicenow.com/community/developer-forum/add-to-update-set-option-is-not-showing/m-p/280...

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AndersBGS
Tera Patron

Hi @julianada-s 

 

Isn't it just because you did a clone from PROD? Add to update set is not OOTB but a utility available to import to your instance.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Tanushree Maiti
Kilo Patron

Hi @julianada-s 

 

"Add to update set" features come from a utility tool.

 

A global UI Action for admins that will add any record (plus attachments & translations) to the active update set.

In the case of multi-scope record sets, the UI Action will automatically generate appropriate update sets in each application scope, bundling them under a batch update set for simple promotion to other ServiceNow instances. ** Requires the 'Update Set Batching (com.glide.system_hierarchy_update_set)' plug-in **

-Appears as a link at the bottom of each record
-For adding multiple records at once, appears as a drop-down menu option on each list

 

Refer: https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?v=8.1...

 

https://servicenowguru.com/system-definition/manual-update-set-inclusion/

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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