"Add to Update Set" link disappeared

julianada-s
Tera Expert

‎04-13-2026 09:38 AM

Hi friends! 🙂

Would you smart guys know why the "Add to update set" link just vanished (after upgrade). I read that could be the disabled Ui Action, but there's no such Ui Action called "Add to Update Set" that I could find. Does anyone know how to solve this?

Thanks!!!

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4 REPLIES 4

Naveen20
ServiceNow Employee

‎04-13-2026 10:12 AM

"Add to Update Set" is not an out-of-the-box feature 

Fix options:

  1. Reinstall the "Add to Update Set Utility" from ServiceNow Share.
  2. Check if the OOB alternative works for you — activate the "Include in Update Set" plugin, configurable under System Update Sets → Include in Update Set Properties (properties: include_in_update_set.update_record_before_capture and include_in_update_set.hide_on_tables).
  3. Quick script workaround if you need it immediately:
var rec = new GlideRecord('your_table');
rec.get('your_sys_id');
new GlideUpdateManager2().saveRecord(rec);

 

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AndersBGS
Tera Patron

‎04-13-2026 12:20 PM

Hi @julianada-s 

 

Isn't it just because you did a clone from PROD? Add to update set is not OOTB but a utility available to import to your instance.

 

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Tanushree Maiti
Tera Patron

‎04-14-2026 03:53 AM

Hi @julianada-s 

 

"Add to update set" features come from a utility tool.

 

A global UI Action for admins that will add any record (plus attachments & translations) to the active update set.

In the case of multi-scope record sets, the UI Action will automatically generate appropriate update sets in each application scope, bundling them under a batch update set for simple promotion to other ServiceNow instances. ** Requires the 'Update Set Batching (com.glide.system_hierarchy_update_set)' plug-in **

-Appears as a link at the bottom of each record
-For adding multiple records at once, appears as a drop-down menu option on each list

 

Refer: https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?v=8.1...

 

https://servicenowguru.com/system-definition/manual-update-set-inclusion/

 

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