"Create Application File" disabled

Yadin
Tera Contributor

The menu option all the documentation says to use (to add records to an applications so they are not wiped out on upload/copy) can't be used because it's disabled.  No indication anywhere I can find about why this is or how to correct it.

find_real_file.png

6 REPLIES 6

Not sure if this is exactly your case, though give it a try.

For example, on my PDI, for the Group Member records, the UI Action was disabled:

find_real_file.png

So why is it disabled? Feels like maybe onLoad Client Script / UI Policy. Though nothing to find. So checked the Dictionary for this table, and especially the attributes. What stands out: Metadata Link Exempt = true.

find_real_file.png

So I disabled this one, Metadata Link Exempt = false. Needed to change the ACL's for this, though why not, it's my PDI 🙂

After setting this Metadata Link Exempt attribute to false...

find_real_file.png

Not greyed out anymore!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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This is not the issue, my table has no attributes.  If I enable Create access on the table then I can use the create application file option.  However, I then remove create after having done that so that the table can not have more entries (by design).  Unfortunately while this appears to add records to the application, when installed the record is not made as expected.  I can only assume this is due to the create permission being removed again, and the application can't write to itself.

Is there some odd permission trick that will allow the application to create this record while preventing admin (and everyone else of course) from creating additional records?