"Editing a variable on a checked out item is restricted" on script

[Snow Tomcal]

Hi, I have a script that after creating a catalog item in catalog builder adds questions to the item.

The script stops after 2 questions and I get the error "Editing a variable on a checked out item is restricted". what can i do?

It happens on one instance and on another my script works.

[Sandeep Rajput]

@Snow Tomcal Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0996126 to know the steps to resolve this issue.

Hope this helps.

[Snow Tomcal]

The article doesn't help. I need to find a way for the error not to happen to end users. For admins the script works

[Ajiteshsharma]

did you get the solution?